Construction projects can sometimes be filled with conflicts, but many of these conflicts can be avoided by having clear communication, defined roles and responsibilities, and appropriate conflict resolution techniques outlined in agreements. The American Institute of Architects (AIA) has a set of documents that outline procedures to follow in case conflicts do arise. These documents provide initial steps for conflict resolution that must be followed. The first step in the conflict resolution process is to refer the conflict to the initial decision maker (IDM). If the decision of the IDM is not satisfactory for one of the parties, the conflict moves on to mediation. If mediation is not successful, the conflict moves on to arbitration or litigation, depending on what was agreed upon among the parties when they signed the contract for construction.
Construction observation is a critical part of the architectural process, as it ensures that a project is built according to the design and specifications provided by the architect. During construction, the architect’s primary role is to ensure that the project is built according to the design and specifications provided. This includes monitoring the work of the contractor to ensure that it meets the requirements outlined in the contract documents. Additionally, the architect is responsible for verifying that the contractor has the necessary performance and labor/material bonds, as well as acceptable insurance. In addition to the primary responsibilities outlined above, architects also have several other responsibilities during construction. This includes monitoring conformance to sustainability requirements, as well as verifying the issuance of a certificate of occupancy by the building official.